To check in a customer in your Portal, you'll need to log into the portal using the URL and PIN provided by Move. 

**Please note, you won't be able to record past attendances so you'll need to remind members to check in via their app or remember to check them in through your portal the day of the session. 

From here, you can go to 'Customer Check-In'

You can search for the customer by typing in their full name, post code, or mobile number. 

Once you've found the customer you want to record, click on their name to bring up the list of available activities

Click on the activity that you want to record the member for

If the member is at the venue and ready to attend, click 'Check In to Session'
Choose the time slot from the drop down and select 'Check In'

Once you've checked them in, you'll be able to see their name in the 'Check In Customer' --> 'Todays Bookings' area.

If you experience any issues or if you or any members are still unsure of how to check in, please contact our team so that we can help you.

Did this answer your question?